Terms and Conditions

We strive to ensure the highest level of customer satisfaction. If you are not satisfied with your purchase, you may be eligible for a refund or return under the following conditions:

1.1 Defective or Damaged Items
If your item arrives defective or damaged, please contact us within 30 days of receipt. Provide a detailed description of the issue and, if possible, include photos. We will investigate the matter and offer a replacement or full refund.

1.2 Incorrect Items
If you receive an item that is not what you ordered, please notify us within 30 days. We will arrange for the correct item to be sent or issue a full refund.

1.3 Change of Mind
As each product is made to order, we do not offer refunds or exchanges for change of mind. Please review your order carefully before finalizing your purchase.

  1. How to Request a Refund

To request a refund, please follow these steps:

  • Contact our customer service team at support@dyot.com with your order number and a description of the issue.
  • Await our response with further instructions. Do not send the item back without receiving return instructions from us.
  1. Processing Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

  1. Exceptions

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery.
  1. Contact Information

For any questions regarding our refund policy, please contact us at:

  • Email: support@dyot.com
  • Phone: 1-800-523-DYOT

Terms and Conditions

Effective Date: [Date]

  1. Introduction

Welcome to DYOT.COM. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, you must not use our website.

  1. Use of Website

2.1 Eligibility
You must be at least 18 years old to use our website. By using our website, you warrant that you are at least 18 years old and legally capable of entering into binding contracts.

2.2 Account Registration
To access certain features of our website, you may need to register for an account. You agree to provide accurate and complete information and to update your account information as needed.

2.3 Prohibited Activities
You agree not to engage in any of the following prohibited activities:

  • Violating any local, state, national, or international law.
  • Infringing upon the intellectual property rights of others.
  • Uploading or transmitting viruses or malicious code.
  • Engaging in fraudulent activities.
  1. Orders and Payments

3.1 Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse any order at our discretion.

3.2 Pricing
Prices are subject to change without notice. We are not responsible for typographical errors in pricing or product descriptions.

3.3 Payment
Payment must be made at the time of ordering. We accept [accepted payment methods – see checkout page]. All transactions are secure and encrypted.

  1. Shipping and Delivery

4.1 Shipping Policy
Orders will be processed and shipped within 5 business days. Delivery times may vary based on your location.

4.2 International Shipping
For international orders, additional customs duties and taxes may apply. These fees are the responsibility of the customer.

  1. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of [Your Company Name] and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

  1. Limitation of Liability

To the fullest extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our website or products.

  1. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your State/Country], and any disputes will be subject to the exclusive jurisdiction of the courts of [Your State/Country].

  1. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website constitutes your acceptance of the revised terms.

  1. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

  • Email: support@dyot.com
  • Phone: 1800-523-DYOT


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